Weekly Status Report: August 15

Below is a brief update on the CRM undergraduate and graduate recruitment implementation project. This update highlights key goals and is not a representation of the entire project.

Last week’s accomplishments (week of August 5)

  • Configured pages to arrange data and features in a meaningful way to users
  • Created the first set of events in Talisma as a back-up plan
  • Created a calendar of the pre-event activities for the first set of events
  • Launched first interface with KSIS

This week’s goals (week of August 12)

  • Solve event roadblock issues to launch K-State Discover Day event, registration form, and email campaign
  • CRM trainers attend Xperience training
  • Research QuickText functionality in Salesforce/Trailhead
  • Finalize content expert groups
  • Finalize enrollment history for college and transfer schools
  • Finish interface
  • Research a long-term storage solution for campaign data
  • Review electronic recordkeeping plan with the Records and Information Management Committee (RIMC)
  • Communication on process changes in Talisma while both systems are running in parallel

Next week’s goals (week of August 19)

  • Create FAQ
  • Finalize outline of the training plan
  • Convert Inquiries and Campus Visits to Salesforce/TargetX on a rolling basis
  • Add CRM login to KSU homepage
  • Create a Town Hall executive summary
  • Send a survey to all Town Hall participants
  • Review dashboard of registrations to Discover K-State event