Corrective Action for University Support Staff
Course Code: KSF011
Course Name: Corrective Action for University Support Staff
Prerequisite: None
Department: Human Resources
Length of Session: 15 Minutes (Online)
Audience: Supervisors of University Support Staff
Session Description: This training introduces the concepts of "positive discipline" and its application on the job. Positive discipline is a systematic approach to correcting job-related deficiencies and/or inappropriate behaviors. It emphasizes the supervisor's role as coach and places the responsibility for improvement on the employee.
Session Objectives: As a result of this session, participants will:
- Employ the four-step discipline without punishment procedure outlined in university policy
- Conduct an effective coaching session with an employee
- Refer Employees with personal problems to an employee assistance program (EAP)