Help Desk Request

If you need assistance accessing or using KSIS contact the IT Help Desk at (785) 532-7722 or 800-865-6143, or complete and submit the form below. To facilitate a quick resolution, please include as much detail as possible.

The most common issues with KSIS are caused when using the Safari web browser or when pop-up blockers prevent screens from appearing on your web browser. KSIS requires pop-ups be enabled on your browser for all functions to work correctly.

Common issues with KSIS	Solution
Nothing happens after clicking on a link in KSIS	Disable Web Browser Pop-up Blockers
Unable to complete the bill payment process in KSIS	Web Browser Recommendations & Limitations

Supplying contact information (e-mail and phone) is essential to enabling the IT Help Desk to respond to your inquiry. Please use your K-State e-mail address if you have one.

Your Name		E-mail
Browser Version		Phone
Operating System		K-State eID
Description

I acknowledge I am a K-State student, faculty, staff or designee.

============================================================================================== This Incident was generated by a web form on the KSIS Help page. It is a request for support. - Please use the email address provided by the customer for all contacts. - If the customer is from K-State, change the Caller field to the eID of the customer. - Keep the Incident open until the the issue is resolved and the customer has been contacted. Please contact Fred Darkow if you have any questions about how to handle this incident. ==============================================================================================