Disable Web Browser Pop-up Blockers
To function properly, KSIS requires your web browser be configured to allow pop-ups. Instructions to disable pop-up blockers for the most popular web browsers are provided below. Regardless of the web browser you are using, always keep your web browser current. (See KSIS supported web browsers.)
Desktop/Laptop Browsers
Chrome
Google Chrome prevents pop-ups from automatically appearing and cluttering your screen. Whenever the browser blocks pop-ups for a site, the icon appears in the address bar. Click the icon to see the pop-ups that have been blocked or to manage pop-up settings for the site.
To See pop-ups for a specific site
- If pop-ups have been blocked, you'll see the icon in the address bar. Click the icon to see a list of the blocked pop-ups.
- Click the link for the pop-up window that you'd like to see.
- To always see pop-ups for the site, select Always show pop-ups from [site]. The site will be added to the exceptions list, which you can manage in the Content Settings dialog.
To Allow pop-ups
- Click the settings icon () on the browser toolbar and select Settings.
- On the left, select Advanced, then click Privacy and security.
- Under Privacy and security, click Site Settings.
- Scroll down and select Pop-ups and redirects.
- Change the slider to the Allowed state.
FireFox
- Click the settings icon () on the top right bar and then click
- On the left, select Privacy & Security.
- Scroll down to the Permissions area and uncheck Block pop-up windows.
Internet Explorer
To access the pop-up blocker settings:
- Select the Internet Explorer gear icon in the upper right corner of the screen.
- Select Internet Options.
- Select the Privacy tab, then deselect the Pop-up Blocker.
- Select Apply and then OK to exit the Internet Explorer options.
Microsoft Edge
- Click the settings icon on the top right bar and then click Settings
- Select Privacy & Security on the left-hand menu. Scroll down to Security and change Block pop-ups to Off.
Safari
To access the pop-up blocker settings:
- While your browser is open, just click on the Safari menu at the top left of your screen.
- In the drop-down menu, select Preferences.
- Select the Websites tab at the top of the utility. From the left menu, select Pop-up Windows. In the lower right, next to When visiting other websites, select Allow.
- When finished, click the red button in the upper left corner to close Safari Preferences.
Mobile Device Browsers (Tablets/Smartphones)
Chrome (Android)
To Allow pop-ups
- Open Chrome
- Click the settings icon on the browser toolbar.
- Select Settings.
- Click Advanced or Site Settings
- Uncheck Block Pop-ups check box or slide the Block Pop-ups button to the off position.
Safari (iOS)
To access the pop-up blocker settings:
- Click Settings.
- Tap Safari.
- Under the General section, click the toggle next to Block Pop-ups to enable or disable the pop-up blocker. A green toggle indicates an enabled pop-up blocker.