HOW TO: Order captions from a third-party vendor

To use Mediasite to submit presentations to a third-party vendor for captioning, you must first create an account with an approved captioning vendor .

Once your account is set up and configured in Mediasite, order captions for a Mediasite presentation by performing the steps below.

Important Note: You should make any desired edits to your Mediasite video before you submit it to the vendor for captioning. The vendor will transcribe and create captions for the video as it existed at the time of submission.

From the list of presentations in your My Mediasite portal, select the name of the presentation for which you wish to order captions. A summary of the presentation will appear.
Select Edit Details in the right column. Options for editing the presentation will appear.
Select the Delivery tab.
Check the Audio Transcriptions checkbox.
Select Choose a Provider for Captioning and then Select a Captioning Profile. Choose your assigned captioning profile from the list. You will only be able to pick from profiles you have been authorized to use.

Important Note: Selecting "Request Rush Processing" (if offered) requests the transcription service process the transcription faster than the standard turnaround. Selecting this option may result in additional per-minute charges.
Select Save at the top-right.

When the presentation has been transcribed and captioned, the transcription service will automatically post the captions to the Mediasite presentation. You can see the status of a transcription job by visiting the transcription company's account portal and logging in with your transcription account credentials.

You will receive an email notification from Mediasite once the vendor posts the captions to your Mediasite presentation.

Pro tip: You can customize your email notification preferences in your Mediasite profile settings.

Verify the captions have been inserted into the Mediasite presentation

From the presentation summary, select Watch In New Window from the right column. The player will load in a new tab/window.
Select the Play button to begin playing the presentation.
Using the player controls at the bottom, select CC to display the captions. This button will only be available if captions are present in a Mediasite presentation.