Student of Concern Referrals
We understand that students can face a variety of challenges during their college career. The Student of Concern referral form allows student, faculty, staff, families, and community members get students connected to help and support.
What happens once a referral form is submitted?
Student Support & Accountability staff will make attempts to reach out to the student to connect. There are multiple methods and options, depending on the specific concern and urgency.
An electronic letter
- In this letter we invite the student in to talk with a professional staff member who can provide support and connect the student to additional helping resources. Included in the letter is a list of resources with active links for the student to explore. This list will be tailored to include appropriate resources relevant to the known concern. A text is also sent with this letter encouraging the student to open and read the message.
An email
- If we haven’t heard from the student after they receive their letter, we will follow up with an email to check in and request an update on how the student is doing. We let them know Student Support & Accountability staff are available provide support and discuss resources moving forward
A phone call
- If there is a level of urgency to the referral, or the student has been unresponsive to previous attemps to contact them, staff will follow up with a phone call to the student, leaving a voicemail, if available. The phone call is an effort to connect with the student, check on their wellbeing, and make a smoother transition to support in our office.
A text message
- Throughout the process, the option to send a text message encouraging students to check their email, voicemail, or call the office back is used, although students do not have the ability to respond back via text message.
These three outreaches are all done on separate days. The elevation and type of concern provided will influence the order and type of outreach the student receives. If there is a health and safety concern the student will receive a phone call right away and we will assess for additional steps. For emergencies please contact the K-State Police Department at 785-532-6412 or dial 911.
All students referred will receive contact from the office.
If you connect with the student or have any additional information or updates, please do not hesitate to keep our office informed.