Web Services

Clearing your browser cache

Your browser will store various cookies and data from your online browsing history to improve your online experience (keeping you signed in, saving shopping carts, etc.) and the load speed of sites you have already visited.

It is good practice to clear your cache routinely to prevent or solve problems that you may encounter while online. The recommended time can vary from every other week to once a month depending on your time spent online.

Getting started

Clearing your web browser's cache, cookies, and history may remove data such as the following:

  • Saved passwords
  • Address bar predictions
  • Shopping cart contents, etc.

If you are concerned about losing any of this data, see Troubleshooting alternatives for other options.

For details about browser cache, cookies, and history, see:

Notes:
  • If the instructions below don't exactly match what you see, you may need to update your web browser to the latest version.
  • If you don't see instructions below for your specific version or browser, search your browser's Help menu for "clear cache". If you're unsure what browser version you're using, from the Help menu or your browser's menu, select About [browser name]. In Firefox, if you don't see the menu bar, press Alt.

Troubleshooting alternatives

If you need to clear your cache, cookies, and history for troubleshooting purposes, but aren't yet prepared to lose the content listed above, you may wish to consider using a private browsing window in your preferred browser as a temporary solution:

Desktop browsers

Chrome Version 122 and later

  1. In Chrome, open a new tab and close all other Chrome tabs and windows.
  2. Near the top right, open the Options menu (⋮) and select Delete Browsing Data.
  3. From the Time range drop-down menu, choose your desired range; to clear your entire cache, select All time.
  4. Select the following:
    • Browsing history (Optional)
    • Cookies and other site data
    • Cached images and files
  5. Select Clear Data.
  6. Exit/quit all browser windows and re-open the browser.

Firefox Version 123 and later

  1. In Firefox, open a new tab and close all other Firefox tabs and windows.
  2. In the top right, open the Options menu and select History, and then Clear Recent History....
  3. From the Time range to clear: drop-down, choose your desired range; to clear your entire cache, select Everything.
  4. Select the following:
    • Browsing & download history (Optional)
    • Form & search history (Optional)
    • Cookies
    • Cache
    • Active logins
    • Site settings
    • Offline web site data
  5. Select Clear Now.
  6. Exit/quit all browser windows and re-open the browser.

Edge Version 122 and later

  1. In Edge, open a new tab and close all other Edge tabs and windows.
  2. Near the top right, open the Options menu (⋮) and select Settings.
  3. On the left, select Privacy, search, and services.
  4. From the Time range drop-down, choose your desired range; to clear your entire cache, select All time.
  5. Select the following:
    • Browsing history (Optional)
    • Download history (Optional)
    • Cookies and other site data
    • Cached images and files
  6. Select Clear Now.
  7. Exit/quit all browser windows and re-open the browser.

Opera Version 108 and later

  1. In Opera, open a new tab and close all other Opera tabs and windows.
  2. In the top left, select the Opera logo to open the menu.
  3. Select History menu, and then Clear recent history....
  4. From the Time range drop-down, choose your desired range; to clear your entire cache, select All time.
  5. Select the following:
    • Browsing history (Optional)
    • Cookies and other site data
    • Cached images and files
  6. Select Clear data.
  7. Exit/quit all browser windows and re-open the browser.

Safari Version 16 and later (macOS)

  1. From the Safari menu at the top, select Settings, and then the Privacy tab.
  2. Click Manage Website Data... button to open a new dialog box.
  3. Select Removal All to delete the cache and cookies from the list.
  4. From the Safari menu at the top, select Quit Safari, and then re-open the browser.

Mobile browsers

Android

The steps to clear your cache, cookies, and history may differ depending on the model of your Android device and your preferred browser, but you should be able to clear your cache and data from your application management settings menu:

  1. Go to Settings and choose Apps or Application Manager.
  2. Swipe to the All tab.
  3. In the list of installed apps, find and select your web browser. Select Clear Data, and then Clear Cache.
  4. Exit/quit all browser windows and re-open the browser.

Chrome for Android

  1. Select Chrome menu, then Settings, and then (Advanced) Privacy.
  2. From the "Time Range" drop-down menu, choose All Time.
  3. Check Cookies and Site data and Cached Images and Files. Select Clear data.
  4. Exit/quit all browser windows and re-open the browser.

Safari for iOS

  1. Open your Settings app.
  2. Select Safari.
  3. Select Clear History and Website Data and confirm.
  4. Exit/quit all browser windows and re-open the browser.

Chrome for iOS

  1. Select Chrome menu, then Settings, and then Privacy.
  2. Select Delete Browsing Data.
  3. Choose the data type you want to clear, and then select Delete Browsing Data.
  4. Exit/quit all browser windows and re-open the browser.

Still having issues?

If you experience problems accessing a website or service after clearing your cache, email webservices@k-state.edu for additional assistance.