Workers' Compensation Insurance

Non-Emergent Care: To request non-emergency medical treatment, including urgent care, the employee, HR Liaison, or Supervisor must call the SSIF nurse triage line at 1-833-756-2007. In some cases, the SSIF may not be able to authorize medical treatment until the electronic incident report is submitted to Human Resources.

Emergency Care: If the incident is an emergency and the individual needs emergency medical treatment, call 911 immediately and take action to seek the emergency treatment at the nearest emergency facility.

Unauthorized Medical Care: An individual should never be discouraged from seeking medical treatment if they feel it is necessary, however, if an employee self‐selects a doctor and does not have prior authorization for treatment from SSIF, the SSIF will only be responsible for the first $800 in unauthorized medical bills from the self‐selected physician once the injury has been found compensable.

• All medical bills should be submitted directly by the provider to the SSIF at the following address: CompAlliance/SSIF, PO Box 1697, Topeka, KS 66601-1697.
• DO NOT send medical bills to Human Resources, this will only delay the payment.
• The employee should notify his or her medical provider that the claim should be submitted as workers compensation to the above address. Questions about medical payments should be directed to the SSIF at 785-296-2364.

The employee will need to pay for the visit and submit the bill to their medical insurance provider. The employee will receive a denial letter from the SSIF that can be sent to the medical insurance provider and/or their personal health insurance.

When medical treatment has been authorized by SSIF, the First Fill Form (pdf) should be provided to the employee for use in filling the first prescription(s) following the injury. The form can only be used for prescription medications related to this injury within the first 24 hours after receipt of the form.