Programs and Certificates

The Professional Development Needs Assessment asked respondents to rank nine possible programs or certificates in order of importance. These programs included:

  • Administrative Assistant Certificate
  • Conflict Management Certificate
  • Diversity Awareness Certificate
  • HR Liaison Certificate
  • Leadership Development Program
  • Mentoring Program
  • Project Management Certificate
  • Unclassified Supervisory Program
  • University Support Staff Supervisory Program

2017 Needs Assessment Report

Full report (pdf)

Demographics

Results by Category

Communication

Interpersonal Skills

Essential Skills

Leadership Development

Technology Skills

Supervision

Supervisors' Priorities for Employees

Programs and Certificates

Employee Classification

Supervisory Status

Work Location

Additional Questions

Text Responses

Sorted by Sentiment (pdf)

Sorted by Trend (pdf)