KSIS Recovery: Students and Parents
Students and parents are strongly encouraged to verify the accuracy of information in KSIS, especially if you made a change from July 10th through July 15th, 2014 . If everything is correct, no further action is required .
See the KSIS Outage and Recovery page for details of the outage, current status, and event timeline.
Specific areas to check:
- Sign in to KSIS with your K-State eID and password
- Review class schedule for Fall 2014 and Summer 2014 ( show me how )
- Review Academic History Report ( show me how )
- Review DARS report ( show me how )
- Review financial aid awards when self-service functionality is enabled ( show me how )
- Review account balance and pending financial aid
- Review designated access ( show me how )
If you discover an error, please do the following:
| Problem With | How to Resolve |
Contact Information |
| Athletic Ticket Order | Contact the Athletic Ticket Office |
http://www.kstatesports.com/tickets/ Email: tickets@kstatesports.com Phone: 785-532-7606/800-221-CATS |
| Can't sign in to KSIS | Contact the IT Help Desk |
http://www.k-state.edu/its/helpdesk/ |
|
Class schedule for: Fall 2014 Summer 2014 |
Sign in to KSIS to add/drop classes if needed Contact the Office of the Registrar if needed |
https://ksis.k-state.edu
Salina
|
| Contact information | Sign in to KSIS to correct the information | https://ksis.k-state.edu |
| Designated access | Sign in to KSIS to correct the information | https://ksis.k-state.edu |
| Federal financial aid, scholarships, veterans benefits, etc. | Contact the Office of Student Financial Assistance |
http://www.k-state.edu/sfa/
Email: finaid@k-state.edu Phone: 785-532-6420 |
| Graduate application for admission | Contact the Graduate School |
http://www.k-state.edu/grad/ |
| Degree audit report (DARS), K-State transcript, grades, program/plan (major), graduation application, etc. | Contact the Office of the Registrar |
Manhattan
Salina
|
| Parking permit order | Contact Parking Services |
http://www.k-state.edu/parking/ |
| Student bill, payments, refunds, account balance, payment plan, etc. | Contact the Division of Financial Services/Cashiers and Student Accounts |
http://www.k-state.edu/finsvcs/cashiers/ |
| Undergraduate application for admission, test scores, high school/college transcripts, etc. | Contact the Office of Undergraduate Admissions |
http://www.k-state.edu/admissions/ |
| All other issues | Contact the IT Help Desk |
http://www.k-state.edu/its/helpdesk/ |