Success at the Threshold
The time spent at the Threshold can vary depending on the circumstances. It might last five minutes or extend across many days. At the Threshold, our goal is to establish rapport. We have to prove to Friends that we care and that we are doing out best to understand.

When we establish rapport at the Threshold, we give permission to Friends to say what is on their minds and how they feel at a pace of their choosing. And for the moment, the masks can be dropped, the heart revealed. We are getting into the swing of things.