The most important skill I learned: This may seem silly, but I really liked the "I feel" or "I think" statements in which you state the emotion and WHY. Most people just place blame with an "I feel" statement. For example, "I feel you're ignoring me." In my opinion, this is a fight starter!
Instead, with the new skills I've acquired from the course I might say something like, "I feel frustrated because you have the television on while I am trying to ask you a question." It's a simple skill, but an important one!
Course participant

Skill 16
⚡ Use words to accurately “own” my emotions
If you can do so safely, putting your anger into words can also reduce the arousal and its potential destructive side effects. Learning to use effective emotion language is more difficult than what we might first think.

The biggest mistake is thinking we are talking about feelings when we begin by saying, "I feel…."

Consider the following statement. Is the speaker talking about an emotion?

I feel that you have been unfair with me.

Next: Opinion or feeling?

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